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Secure File Sharing, Storage, and Collaboration
Box
A cloud storage and collaboration suite for BYU students, faculty, and staff.

Log Into Box
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COLLABORATION

Collaborate with individuals or groups as your files evolve. Use box as a workspace for team projects.
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EDITING

Box has tools that enable you to edit files using Microsoft Office 365 or Google Docs in Box on any device.

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NOTE TAKING

Box has built-in note taking tools. Make lists, record thoughts, or take class notes inside Box.

SECURITY - BYU Box may be used for storing documents associated with general university business including student academic records subject to FERPA privacy rules such as grades, courses taken, schedules, etc.However, due to federal and state privacy laws and other contractual security requirements, certain information should not be stored on Box. See FAQs for more information.

Getting Started

Watch this helpful video demo to learn five skills that will help you develop Box mastery. Check out the Box University YouTube playlist for helpful step-by-step tutorials.

Additional Tutorials

Free Training


Log into Box and then visit Box University to take free online classes and even some self-paced courses that are created by Box professionals to help you become proficient quickly.

READ THE TERMS AND CONDITIONS

Learn about the conditions that you agree to when you use Box.

TERMS & CONDITIONS

FREQUENTLY ASKED QUESTIONS
GETTING STARTED
  • BYU Box is a cloud content management tool, allowing you to access your content securely anywhere, on any device.
  • BYU Box enables you to collaborate and share content between multiple departments in one simple tool.
MOVING CONTENT TO BOX
  • See Box's Migrating Content from Dropbox to Box guide.
  • See Box's Migrating Content from Google Apps guide.
CONFIGURING YOUR BYU BOX ACCOUNT
  • By default, you will not receive email notifications for neither actions taken in folders you own, nor actions taken in folders you've joined. To change these settings:

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  • The intended recipient must be a collaborator on the folder; only the current folder owner can change ownership of the folder (note: after transferring ownership, you will remain a collaborator on the folder and will have the role of editor):

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ACCESSING BYU BOX
  • Active BYU faculty, staff, and students are eligible to use Box. Affiliate accounts are not eligible.
  • Your BYU Box account will be set up when you first login with your NetID and password here.
  • Yes. Box offers a suite of applications, allowing you to access your files from numerous locations and devices.
  • Upon graduation, you will receive an email notifying you that BYU will be migrating your account to a personal account. We recommend adding a secondary non @byu.edu email address on your account before your account migrates to a personal account. 15 days after you receive this email, your account will be automatically migrated to a personal account with a 50 GB quota. If your account contains more than 50GB, it will become read-only until you delete enough content that you are below this quota or you purchase additional space from Box. After your account has been migrated, we recommend changing the primary email address so that you continue to receive notifications from Box. For further questions, please contact BYU IT Support at 801‑422‑4000.
  • Upon leaving BYU, you will receive an email about migrating your Box account to a personal account. We recommend adding a secondary non @byu.edu email address at this time to your account. BYU owned data should be saved in a service account for the organization you were a part of. This data will stay with BYU. The data owned by your account will remain a part of that account as it is migrated out of BYU's enterprise account. When your account is migrated out of BYU, it will become a personal account with a 50GB quota. If your account has exceeded this quota, it will become read-only until you either delete enough data to be below the quota or purchase additional storage from Box. After your account has been migrated, we recommend changing the primary email address so that you continue to receive notifications from Box. For further questions, please contact BYU IT Support at 801‑422‑4000.
  • Your Unlimited BYU Box account will automatically turn into a regular 50 GB Box account that will no longer be associated with BYU. You will be asked to change your primary email address to a non-'@byu.edu' email address. If your Box account is less than 50GB, you will experience little change in functionality or usability (See "What's the difference between BYU Box accounts and Box Free accounts?" for more details). However, If you have greater than 50GB stored in your Box account after leaving the University, you will still be able to access your files, but you will not be allowed to upload more, or make changes to documents already stored in Box. Your files will become Read-Only and you may only view or download them. If you wish to maintain full functionality of your Box account, you may contact Box and upgrade to a paying account.
  • Persons who did not change their email address when they left BYU may still log into their Box account through Box.com. They will not be able to receive emails from Box as they will not have access to their 'NetID@byu.edu' email alias.
  • When you try to log into box.byu.edu using your NetID@byu.edu, it won't work. Why? BYU creates your BYU Box account upon your first login. Because Box shows that there is already an account in existence for your NetID@byu.edu, BYU is unable to create a new account for you. But, If you didn't change your email before you left, no problem! All you have to do to use Box again is log into your Box.com account (with your NetID@byu.edu) and change the Primary Email address there to something other than your NetID@byu.edu, and then delete the NetID@byu.edu address from the account. After you delete the NetID@byu.edu email address, you can then go to box.byu.edu and sign in there. Your BYU Box account is now ready to use!
  • You should be able to access your BYU Box account anywhere you have full access to the internet. In countries where internet access is restricted (i.e. China, Russia, Iran, etc...), Box may not be available. If you need to access your files in these remote locations, you should use Box Sync and sync the files that you would like to use while abroad. When you again have full access to the internet, your files will sync and they will be saved in the cloud. Another way to try to get around this block is via a VPN (Virtual Private Network). If you VPN back to the United States, you should be able to access and sync Box.
HOW TO USE BYU BOX
  • See Box's Getting Started Guide for New Users. It explains all of Box's basic features, including uploading, syncing, and sharing/permissions.
  • There are two ways: create a shared link or invite collaborators (read more on the difference here). When inviting individuals to collaborate, use their netId@byu.edu.
  • Yes. BYU Box deleted files are kept in your Trash folder for 90 days.
  • The following data should not be stored in Box:

    •Data secured on PCI-DSS (Credit Card Info)
    •Federally Protected Research Data (e.g., CUI)
    •Those subject to federal export controls

    Box is FERPA and HIPAA compliant. If you have any additional questions about what data should be stored in Box, please contact the data steward for your organization.
  • Yes, you can lock files in Box. You can not lock folders.
BYU BOX APPLICATIONS/INTEGRATIONS
  • Use Box Edit to open, edit, and save changes to content all from Box.

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  • Box Drive brings your entire Box folder tree to your desktop, for an experience similar to using your desktop environment to manage content. Box Drive takes up very little space on your hard drive, so you can then search and access all your content. Have further questions? Reference Box's Using Box Drive on iOS and Using Box Drive on Windows guides.
  • Box Sync allows you to choose specific files and folders to sync between your Box at BYU account and your desktop. Once you install Box Sync, first select the content you want to sync to your desktop:

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  • Box Sync and Box Drive are separate desktop applications that allow you to access your content from your desktop environment. You should not use both applications concurrently. To determine which tool best supports your use case, see Box's Box Drive vs. Box Sync guide.
  • Box for Office is a Windows-only add-on tool that integrates your Box at BYU account into the Microsoft Office suite (including Microsoft Outlook). Once you install Box for Office, you can share files, convert attachments, and more, directly from your favorite Microsoft Office applications.
  • Box offers a native application for iOS, Android, Windows, and Blackberry devices. You can install each from the requisite App Store.
Removing Personal Files
  • Personal files are any files that are not used for school or work at the university. This may include personal music, movie files, pictures, or any files not related to classes you are taking. Data that you keep in Box should be related to work at the university. Shared research or work for the university should generally be kept in a department shared account. If you have questions about where particular data should be stored contact your department CSR.

  • In the last year, Box and other cloud storage providers have stopped offering unlimited storage to companies that have contracts with them. Storage is expensive to maintain for all cloud storage companies.

    The university has many demands for collaboration and storage products that support university goals. Storing employees’ personal files now consumes finite resources that should be devoted to BYU programs.

  • We need users to remove their data by July 16, 2021.

  • You may be contacted and asked to remove personal files. If personal files are not removed by August 13, 2021, files may be deleted.

  • You can store data used for school in your Microsoft One Drive account. Also, data used for research or work can be stored in a department Box account. Other data should be stored on a personal drive, or in a personal cloud storage product (Google, Dropbox, or other personal storage device).

  • You can get help from the Technology Support Center (801-422-4000 or http://go.byu.edu/chat). They will not be able to move the data for you but will be able to give you information on the best way to move your files.

    If it is department data, contact your CSR for help.

    Most users will get the best results moving their files using a browser from Box.byu.edu. If you have a lot of small files Box Drive is very slow to move/copy the data because it does a copy and paste from the OS and requests one file at a time sequentially. It is better to use a browser to move them from Box to desktop.

  • If you have files that are related to your work at the university and are unsure about where they should be stored contact your department CSR. The CSR will be able to help you decide where the data should be stored.

  • OIT is working to find the best storage for each type of data. We are aware that many users have research storage needs and are working to help you meet the demand. If you have questions about finding the right location for your research data or video archive storage, please contact your CSR or the Technology Support Center at 801-422-4000.

  • Depending on the product the method may be different. You can pull the data to your computer and then upload to chosen device or personal cloud storage product.

    If other help is need contact the Technology Support Center at 801-422-4000.

  • Each user will have a small space allocation in Box where they can store data. This will allow users to have some space to work with their professors or load documents that they are working on.

Live Chat with BYU IT Support or call/text 801-422-4000.